- Logistics Notice
Shipping Policy
- Last Updated: June 2026
Important Notice
By using this website, you agree to the practices described in this Shipping Policy.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received and verified. Orders placed on weekends or holidays will be processed on the next business day.
PepStation reserves the right to delay, hold, or cancel any order that requires additional verification or is suspected of violating our Terms & Conditions.
Shipping Methods
PepStation currently ships to addresses within the United States only.
Available shipping options are displayed at checkout. Delivery estimates are provided by the shipping carrier and are not guaranteed.
Orders are shipped in discreet packaging that does not identify the contents of the shipment.
Once an order has been shipped, PepStation is not responsible for carrier delays caused by weather, service disruptions, holidays, or other circumstances beyond our control.
Shipping Availability
PepStation currently ships only within the United States.
We do not offer international shipping at this time and do not accept orders for delivery outside the United States.
Orders placed with international shipping addresses may be canceled and refunded at our sole discretion.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
PepStation is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned due to an address error, additional shipping charges may apply before reshipment.
Tracking Information
Tracking information will be provided when available after an order has shipped. Customers are responsible for monitoring shipment progress and arranging secure receipt of their package.
Shipping Delays
While most orders are delivered within the estimated timeframe provided by the carrier, delivery dates are estimates only and are not guaranteed.
PepStation is not liable for delays caused by shipping carriers, weather events, natural disasters, holidays, service interruptions, or other circumstances beyond our reasonable control.
Lost, Stolen, or Damaged Packages
Risk of loss transfers to the customer upon delivery of the package to the shipping carrier.
If a package is lost, damaged, or marked as delivered but cannot be located, customers should first contact the shipping carrier directly to initiate a claim or investigation.
PepStation may assist with carrier claims at its discretion but does not guarantee reimbursement for packages lost, stolen, delayed, or damaged after acceptance by the carrier.
Shipping Restrictions
Products sold by PepStation are intended solely for in vitro laboratory research use.
PepStation reserves the right to refuse or cancel any order at its sole discretion, including orders that may violate applicable laws, regulations, or company policies.
Customers are solely responsible for ensuring that their purchase, possession, and use of products comply with all applicable laws and regulations.
Research Use Only
All products sold by PepStation are sold strictly for laboratory research purposes only.
Products are not intended for human consumption, clinical use, therapeutic use, veterinary use, or any application prohibited by law.
By placing an order, the purchaser acknowledges and agrees that all products are being purchased and used solely for lawful research purposes.
Changes to This Shipping Policy
PepStation reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of the updated policy.
Contact Information
PepStation
Email: support@pepstationlabs.com
Business Hours: Monday – Friday