- Privacy & Data
Privacy Policy
- Last Updated: May 2026
Privacy Commitment
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
PepStation may collect personal information provided directly by users, including:
- Name
- Email address
- Billing and shipping information
- Phone number
- Account login details
- Order history
- Payment-related information
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website activity and usage data
- Cookies and analytics data
How We Use Information
Information collected may be used to:
- Process and fulfill orders
- Provide customer support
- Improve website functionality and user experience
- Send order confirmations and updates
- Respond to inquiries
- Prevent fraud or unauthorized activity
- Maintain website security and compliance
PepStation may also send occasional research product updates, promotional content, or company announcements. Users may unsubscribe from marketing communications at any time.
Research Use Only Notice
PepStation products are intended strictly for laboratory and research purposes only.
Information submitted through this website is used solely for legitimate business operations, customer support, and order fulfillment related to research-use-only products.
Payment Information
Payment transactions are processed through secure third-party payment providers.
PepStation does not store full payment card information on its servers.
All payment processing is subject to the policies and security practices of the applicable payment processor.
Cookies & Analytics
This website may use cookies, analytics tools, and similar technologies to improve functionality and understand website usage.
Cookies may be used to:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve website performance
Users may disable cookies through their browser settings, though some website features may not function properly.
Data Security
PepStation implements reasonable administrative, technical, and security measures designed to protect personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Services
PepStation may use third-party services for:
- Payment processing
- Shipping and order fulfillment
- Website analytics
- Email communications
- Fraud prevention
These providers may have access to limited information necessary to perform their services but are not authorized to use customer information for unrelated purposes.
Customer Responsibility
Users are responsible for maintaining the confidentiality of their account credentials and for all activity occurring under their account.
Customers should notify PepStation immediately of any unauthorized account activity or security concerns.
Data Retention
PepStation may retain customer information for business, legal, tax, compliance, and operational purposes as required by applicable law.
Retention periods may vary depending on the type of information involved.
Children’s Privacy
This website is intended only for individuals 21 years of age or older.
PepStation does not knowingly collect information from individuals under 21 years of age.
Your Rights
Depending on your jurisdiction, users may have rights regarding their personal information, including:
- Access to collected information
- Correction of inaccurate information
- Request for deletion of personal information
- Opt-out of marketing communications
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
PepStation reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of the updated policy.
Contact Information
PepStation
Email: support@pepstationlabs.com
Business Hours: Monday – Friday